Return & Refund
At Kheyali’s Vedic Veda, customer satisfaction is our priority. However, due to the nature of our cosmetic products, we do not accept returns once an order has been delivered. Please read our policy carefully before making a purchase on https://kheyalisvedicveda.in/ (the “Website”).
1. No Return Policy
- We do not accept returns or exchanges for any products due to hygiene and safety concerns.
- Please ensure that you review your order carefully before confirming the purchase.
2. Refund Policy
We offer refunds only in the following cases:
- If you receive a damaged or defective product.
- If you receive an incorrect item in your order.
To be eligible for a refund:
- You must notify us within 48 hours of receiving the product.
- Provide clear images of the damaged/incorrect product and its packaging for verification.
- Once verified, we will process the refund within 5-7 business days to your original payment method.
3. Order Cancellations
- Orders can be canceled only before they are shipped.
- Once shipped, cancellations are not possible.
- If your cancellation request is approved, the refund will be processed within 5-7 business days.
4. Contact Us
For any queries related to refunds or cancellations, please contact us at:
Kheyali’s Vedic Veda
Address: Eden City, B1-90/D2/1403, Eden City, Maheshtala, Budge Budge Trunk Rd, WB – 700137, Tower – D2, Floor – 14th, Flat No – 1403
Email: vedicvedacare@gmail.com
Phone: +91-86200 33587
By purchasing from our Website, you agree to this Return & Refund Policy.