Shipping Policy
At Kheyali’s Vedic Veda, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy explains how we process and ship orders placed on our website https://kheyalisvedicveda.in/ (the “Website”).
1. Shipping Partner
We have partnered with Shiprocket to ensure safe and reliable delivery of your orders across India.
2. Shipping Locations
- We currently ship within India only.
- Delivery to remote locations may take additional time.
3. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
4. Estimated Delivery Time
- Standard delivery: 5-7 business days (depending on location).
- Express delivery (if available): 2-4 business days.
- Delivery timelines are subject to factors such as weather conditions, courier partner delays, or unforeseen circumstances.
5. Shipping Charges
- Shipping charges vary based on order value and location.
- The exact shipping fee will be calculated at checkout.
- Free shipping may be available on select orders (as per promotional offers).
6. Order Tracking
- Once your order is shipped, you will receive a tracking link via email/SMS.
- You can track your order using the Shiprocket tracking system.
7. Delivery Issues
- If the delivery attempt fails due to incorrect address or unavailability, our courier partner may attempt redelivery.
- If an order is returned due to multiple failed attempts, additional charges may apply for reshipping.
8. Damaged or Missing Items
- If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
- Provide clear images of the product and packaging for verification.
- We will arrange for a replacement or initiate a refund as per our Return Policy.
9. Contact Us
For any shipping-related queries, reach out to us at:
Kheyali’s Vedic Veda
Address: Eden City, B1-90/D2/1403, Eden City, Maheshtala, Budge Budge Trunk Rd, WB – 700137, Tower – D2, Floor – 14th, Flat No – 1403
Email: vedicvedacare@gmail.com
Phone: +91-86200 33587
By placing an order on our Website, you agree to this Shipping Policy.